Usacomplaints.com » Miscellaneous » Complaint / Review: Review - A very professional company - moving. #662905

Complaint / Review
Review
A very professional company - moving

My husband and I have never written a review on anything, we purchase just about everything over the internet via Amazon.com, Ebay and a plethora of other websites since we are at the age where we simply don't feel the need to get out as much as we used to for shopping other than groceries. We had just recently did a total restoration of our second home which we were moved into by America's Moving Services and had a myriad of contractors do work on it from electricians, roofers, drywall people, hardwood flooring installers, painters etc. We have not reviewed them nor had we felt the urge to review any of them. However, America's Moving Services impressed us in such a positive way that we felt it was the right thing to do and we were also asked to review them on several websites to which we gladly obliged. From our sales rep Eric Witteborg, to the driver and crew members, Nathan, Matthew and Michael, all the way through the line, customer care and the insurance department, they were all so nice and professional. We moved out of our home of over 30 years to a smaller second home formerly used as a vacation home, since the children are all grown up and have kids of their own, we no longer need a home of such large proportions so we sold our home and moved into the other. We were referred to this company by our neice that used them to move her family a year or so ago and were so impressed with their services she told us we had to use them. The quote was expensive, but we have found over the years that you get what you pay for. This was a self paid move and most likely the last move we will be doing and consisted of several items. We moved from a 7,800 square foot home in Charlotte, NC to a smaller 3,500 square foot home in Laguna Hills, CA and some items would be dropped off at our sons home in Lexington, SC where their company is located and some items were to be dropped along the way in Pearland, TX to our other sons' home and the rest would be delivered to our home in California and a storage locker close by. We set up for the pick up on Saturday November 14th and delivery was to be no later than Tuesday November 30th and Eric said this would be no problem. The first quote was $17,380.00 and this price consisted of them arriving on the 14th in the morning and packing all the contents of the home, transporting what was neccessary to South Carolina and then heading to Texas and finally onto California to the storage and home. They arrived promptly at 7am to begin and it took a full day and a half packing and loading with 3 men. We stayed the entire time to do last minute items around the home and watched these men and can say this for certain, we are glad that we could afford moving men because it was an incredibly large task. All deliveries went as smooth as a move could go. The delivery to South Carolina was the next day, followed 2 days later by the drop-off in Texas and 4 days later we were delivered in California. We have not gone through the items delivered into storage and probably won't for quite awhile but as for the items delivered to us and our sons, there was not a bit of damage. We could not be happier with the company we chose and the greatest part of it all is that we were expecting to have a higher end balance when in fact it was several hundred dollars less than we were quoted. Very honest folks at this company and we will surely spread the good word on Americas Moving Services


Offender: Review

Country: USA

Category: Miscellaneous

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