Usacomplaints.com » Miscellaneous » Complaint / Review: AuthorHouse - Rip-off, scam, bait-and-switch, books, book, publisher, fraud. #650503

Complaint / Review
AuthorHouse
Rip-off, scam, bait-and-switch, books, book, publisher, fraud

AuthorHouse is a SCAM.
They use Bait-and-Switch tactics and downright lies.
Stay away from them!

My problem could have been worse. I got out before getting seriously screwed - and will hopefully get my $ back. Here's the abbreviated version:

So a salesperson by the name of Kathryn calls me after filling out an online form, tells me I can get my 1st photography book published by AuthorHouse for $1700 in a POD arrangement - and they'll throw in another book for free. (the standard arrangement these days, it seems) We discuss the arrangments in detail. # of images, # of pages, etc. No changes in price, no issues. So I sign up. Pay them 1/3 down & get a confirmation.
Then a call from Jeff. Soon to be my best buddy in getting my book published. Yay!
But wait! Jeff says I only get 50 images set for the package price. Anything over that is $10.00 each. NFW! That almost doubles the price of my book - and no one up till now has made a peep about extra charges.

So days go by. I leave at least 6 messages for Jeff, his boss Steve, Kathryn (the initial liar I spoke with) and Kevin's assistant, Vicky. Every time I call, I'm told whomever I'm calling for is at lunch. No response to voicemails. No response to emails.
Seems like as soon as I called them on their bait-and-switch tactics I was persona non grata.

These people are clearly a complete rip-off and I wish I'd researched them more thoroughly.

I recommend filing a complaint with the Indiana Attorney General if you feel they've screwed you.
I have.


Offender: AuthorHouse

Country: USA   State: Indiana   City: Bloomington
Address: 1663 Liberty Drive
Phone: 8885195121
Site:

Category: Miscellaneous

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