I was automatically switched to paperless billing. I did not notice that I was not receiving paper bills right away. When I contacted them to ask where was my bill they informed me that I went paperless. They reported me as a slow pay to the credit bureou without any attempt to contact me. I had a very good credit rating until then. My bank manager cannot believe their practice of not contacting a customer if there was a problem after a change in billing. I wrote to them and have yet to receive a reply. I will never recommend this company and am thinking law suite.
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