On 3-17-10 I was contacted by Jeremiah Davis. I had interest in this company to do my credit card processing. Jeremiah took all of my information of the phone. He then sent me a MERCHANT APPLICATION through the email. The title of the file is MERCHANT APPLICATION. Jeremiah instructed me too look it over and make sure everything is correct and fax it to his office. The application was faxed along with other documents. I never heard from the company until I received a bill for $63.90. This was automatically pulled from my bank account. The company never told me that my application was approved, I never heard from Jeremiah Davis or anyone from their company. On 4/27/10 I finally received some communication from Ty Bonds. She instructed me that not only would they not be refunding the $63.90, but they would be charging me a $300 dollar early termination fee. This company is committing fraud, plain and simple. They have never contacted me, nor did they even attempt to reprogram my terminal. They have never provided a service. They have done nothing. Jeremiah told me all along that this was a APPLICATION. I have emails to prove this. I am a small business and really need the BBB's help in this matter. Thank You, David Powell T-Shirts Ink.
Email From Jeremiah Davis on 3/17/10
Hello David, please call me to discuss your merchant application. Thank you for inquiring about a merchant account through Capital Merchant Solutions, Inc. My name is Jeremiah Davis, and I wanted to take this chance to introduce myself as your account representative. If you have any questions or need any assistance with the application or set-up process, please give me a call or send me an e-mail. And when you're ready to move forward simply fax your completed merchant application back to my attention. I look forward to working with you, and hope you have a great day!
Thank you,
Jeremiah Davis | Senior Account Executive Capital Merchant Solutions, Inc. 3005 Gill Street | Bloomington, IL 61704 Toll Free: 877-495-2419 x214 | Direct: 309-834-0214 | Fax: 866-313-0716 Email: [email protected] | Website: www.TakeCardsToday.com
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