I was a customer of Direct TV for 7 years and always paid my bill on time. I was looking for a better deal, Direct TV was getting too expensive so I got the triple play from Comcast and will save $40 per month. I gave Direct TV the opportunity to keep me as a good customer but they would not budge on price, so I went with Comcast. I canceled my Direct TV service and they said they would send me a box to return my DVR to them, which they did. I went to Fed Ex with it yesterday. Ok, no problem, right? Wrong! They said they would send me final bill. I went online to my bank this morning and the bastards took $70.50 from my debit card for my final bill. I was never sent one, they just took my money.
If I had the $70.50 in my account for them I would not be upset like I am right now. I'm in tears over this. I had $45 in my account. After paying my mortgage and buying groceries, the $45 was for gas money to/from the train so I could go to work. Now, by taking the $70.50, I'm overdrawn by $24 and will have to pay an overdraft free of $35. I called but they can't give me the money back, but they can sure take it! I'm having a nervous breakdown over this. I have enough worries without having to deal with this crap. If you cancel with them, delete your debit/checking/credit card information so they can't just dip their greedy hands into your hard earned money. I would have paid them the $70.50 if they would have sent me a bill. I will never do business with these people again.
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