Usacomplaints.com » Miscellaneous » Complaint / Review: Devry University Online - AJ Fallico, academic advisor for the Chicago facility Avoid Devry University like the Plague!. #554180

Complaint / Review
Devry University Online
AJ Fallico, "academic advisor" for the Chicago facility Avoid Devry University like the Plague!

I am now fighting a $687 bill from Devry University for a class that I only posted a bio in and had immediately requested to drop the course the next morning. After weeks of getting the run around from several advisors, the instructor, their financial aid department and a few supervisors nothing has been resolved. A.J. Fallico, the "academic advisor", enrolled me in Devry with financial aid while I was simulataneously enrolled at another school with financial aid. A.J. Put me in a class that had already started three days prior and posts were already due. Feeling overwhelmed by the new format and realizing that I was in a class that had started 3 days prior I contacted A.J. To drop me from the class and indicated that I would start with Devry once I finished the courses I was in at another institution. I found out later from other Devry staff that advisors are aware that you cannot apply for financial aid simulataneously and A.J. Was just rushing me into class so that he can land a sale. A.J. Told me not to worry about starting late but just aim for a "C" because that is all he said I would need to have an acceptable grade at which time I informed him that I was not interested in just getting by but wanted a quality education. I was told by several other people at Devry that the issue would be resolved and that although the policy states that after 3 days we are required to pay 10% (of course I didn't know I was starting 3 days late and the bill I have is for more than 10%) that because of the situation billing me would be unfair policy. Everyone stalled for time and eventually started screening my calls and not returning my messages and I have now received this bill in the mail which I was told I would not be receiving. I called A.J. And he appeared to be unfazed by my notification that I was sueing Devry in small claims court and that I was filing a formal, written complaint to the Office of the Inspector General's office in Chicago on behalf of the U.S. Dept of Education. His stock response was that he could no longer speak to me and was very rude and smug on the phone. At this point my deepest concern is that since A.J. Persuaded me to apply for financial aid and I listed Devry's code that they would attempt to withdraw loan proceeds without my further consent. I called FAFSA and they told me that I had to speak to the institution which begs the question, what do you do when their practices are nefarious and predatory? I find it interesting that A.J. Was so aggressive by calling me several times a day to enroll at Devry and once I started the first course that he enrolled me in late and promised he would call the next day to check to see how I was doing all of a sudden wasn't available, didn't return my calls and when he did accidentally pick up the phone and discovered it was me would hang up on me and later claimed that they were having problems with their phones. We never had a problem connecting prior to my enrollment and he would actually call me several times a day. I am sure he is too busy concentrating on his next victims to be bothered with me.


Offender: Devry University Online

Country: USA   State: Illinois   City: Oakbrook Terrace
Address: One Tower Lane
Phone: 8774969050

Category: Miscellaneous

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