I purchased WebWatcher software, from Awareness Technologies, in 2008.in addition to the $97.00 for the software, the website recommended that I purchase the "Backup CD" and the "Unlimited Update Package". All total, it cost $153.00 but I figured it was great software (I had used it for, and recommended it to clients) and my family deserved excellent protection.
I have learned that Awareness Technologies is not supporting the software I purchased. There was no communication from the company, the software is just no longer functional. I had to learn this when I was reinstalling the OS on my family computer. I have no idea how long our computer had been unprotected, and what my children have been exposed to during that time.
The "Unlimited Update Package" was blatantly misleading—it's only unlimited for a year, which was not clearly stated in 2008 (it is more clear on the current web page).
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