Usacomplaints.com » Miscellaneous » Complaint / Review: Drivetime - They want to take all. #548497

Complaint / Review
Drivetime
They want to take all

I went in with my truck as a down payment. They gave me 900.00 and used it as a down payment. My payments were 200.00 every two weeks... Making the payment on the newer truck 400.00 a month. The rep. Stated that his friend (my ex) was a friend of his and had bought a vehicle from the dealership before, and that would save me money on the interest. I used my truck but was considered the co-owner, We have since broke up and my ex returned the newer truck to them. I asked about the buyback they claimed to offer. (That is when a buyer can back out within a month or so and the deal is, providing the payments were kept up to date) Their definition of a back out (buyback) is when they get their vehicle back, but keep the one that was used as a down payment. I questioned the way the sale went down and reminded them of what a backout is. They were rude, and hung up the phone after saying that the backout was expired, and that my truck is long gone.
A year later... I found out that my truck (the one I used as a down payment) is still in my name. Drivetime never bothered to get it transferred out of my name when the sale was made. That would have made me responsible for anything that would have happened. That is very unprofessional, as well as dangerous for me if someone used my truck in an illegal manner, or if it was involved in a wreck, or worse. The rep.insured me at the time of the sale that my truck title would be out of my name the next day from the sale date. Which it was not. His motto seemed to be... Lie to make the sale! Drivetime kept my truck and theirs too. I made the two truck payments totaling 400.00. So in the end... They got their truck back, kept my Truck, and kept the 400.00 as well. I got absolutely nothing. Then I called to question the practices. I was told to come on in and they would sell me another vehicle with another down payment, I could get a great deal. Well I have experienced what they call a great deal... Maybe for them but surely not for the buyer. They will take you for everything they can, then treat you with disrespect.


Offender: Drivetime

Country: USA   State: Texas   City: Dallas
Address: N. Stemmons Frwy

Category: Miscellaneous

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