Sunday night at 8:05pm my computer crashed when I rebooted it was taken over by a Security Tool saying that my computer had been infected with viruses and worms. I had no access to anything except to proceed with enrollment to get the viruses out. I had no choice but to proceed and be charged 49.95. I immediately contacted my credit card company - as Chase was calling me as well at the same time to verify the purchase. Thankfully a Chase representative was able to quickly look up the phone number and name Real Gold Soft at 1-800-507-4599. I called them and they insisted that I requested the service which I did not. I am thankful that I had my credit card company on the line and Real Gold Soft issued me an immediate refund. I am writing this to warn others... Be very aware. If something like this happens to you please contact your credit card company immediately to get a refund and to report this company. If you do fall victim try contacting them via email at [email protected] and 1-800-469-9689 or 1-800-507-4599.
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