Usacomplaints.com » Miscellaneous » Complaint / Review: Frys - Customer Service - Rainchecks. #524297

Complaint / Review
Frys
Customer Service - Rainchecks

Frys (Kroger) was getting the super celebration purchase. Only at that specific area the shop was out-of 3m lint brushes.

Though about the ledge, the things are shown like a engaging item for that super function, them wasn't outlined within the advertisement. I did so need a raincheck and also the worker recommended likely to customer support whilst the point was extended. Therefore, we visited customer support... Where I waited to get a second as the worker bought 2 powerball tickets, evidently for himself as there have been no clients but people around.

Then, the client support worker declined to provide us a raincheck.

She examined using the supervisor who subsequently evidently informed her when it had beennot within the advertisement, do not create a raincheck. The supervisor arrived around and declined to provide us a raincheck. This same supervisor declined to simply accept ais discount this past year as the competitor discount was purchase 2 (12) packages, get 3 free.

Moreover, the shop was keeping a purchase 5 (12) packages for 10 bucks. I had been prepared to spend the 10 bucks but additionally desired the 3 extra 12-packs. This area is terrible. The Frys (kroger) places regional recognized the discount. Another places did provide me a raincheck. This plan of not providing rainchecks for products not put into the advertisement is illegal.

The way in which these "reps" of Frys work is crazy. I actually do wish they continue using their hit and therefore are all changed.


Offender: Frys

Country: USA   State: Arizona   City: Gilbert

Category: Miscellaneous

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