Received letter from NRS-Services on August 11 addressed to my mother who had been dead for more than a year. Letter was very unprofessional, had blatent errors and stated there was a "Past due cancellation fee" of $189.99 that needed to be paid within 4 days of receipt of the (uncertified) letter or and additional $300.00 would be due.
I could easily tell that this was a scam but decided to call anyway. The names of the collection managers shown on the letter were "Bethany or Lewis". The call was answered by a machine but the recording stated that the box was full. Received a call at 6:45 the next morning from "Daphne" saying she was returning my call. Not recognizing the name, I asked where she was calling from but she refused to answer and asked if I received a letter in the mail. She asked for the "invoice number" and stepped away from the phone to "retrieve my file". After asking her a few questions, I informed her that the letter was in direct violation of FEDERAL & STATE debt collection laws. This really shook her up and she became very verbally abusive, screaming at me that she refused to speak to me any longer as I was so unreasonable and then slammed the phone down.
Since then, I filed complaints with the Attorney Generals offices in North Carolina (where the letter originated), and Arizona (recepient's address), as well as with the US Postal Service.
Today, I received a letter from the US Post Office who are conducting a mail fraud investigation! Maybe this scammer will see the slammer soon!
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