We have reported our internet/dsl problems everyday for a week and half. They keep passing the problem from 1 person to the other person, each one saying it is fixed. We have had a new router, new modeum and finally they sent a tech out on Wednesday, feb. 25. He replaced a line. Well it is out again, on Friday Feb. 27th @ 2:18pm. We are a business and CAN NOT operate without the internet. I have lost repeated business, my employees are frustrated, I am frustrated and our customers are too.By the way, did I say we are a insurance company? When we can't service them they leave and go across the street to someone who can! Can I afford to lose business in this day and time? NO. We were with a local internet provider before and never had a problem with them. They teamed up with Valor / Windstream and asked us to go to Windstream. Bad mistake, i did not want to do it. What i figured would happen, did. There is no competition for Windstream so they could care less if they fix a problem or not. If you don't have to use them don't. They do not care!!!
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