My husband and I wanted to rent and sell our timeshare because of hard times and since we were not using it. We received several calls from companies offering tohandle the advertising for us and help us with renting and selling.
After long consideration and hounding phone calls we decided to go with Vacation Property Marketing because they gave us a better price we can get for both. We spoke to Victoria Tomas who was very convincing at selling herself and this company to us.
Victoria made promises to us that she would have us renters in 30 days because of conventions that were going on and 180 days on the selling. I was very skeptical at first because of her strong tactics and she kept calling even after I told her my husband was in the hospital and we couldn't afford it at the time.
Vicotria continuing calling and stating that I should trust her 1% and she would earn the rest of the 99% and she understood what we were going through and she only had our best interst in mind and she would guarantee to make us money cause thats how she make money when she rents or sell a timeshare.
So we were fooled by her lies and manipulation and paid for the services we got a deal in the amount of $499 because of a deal they were having and our hard times. But, speaking to other companies that is the price they charge original so that was a sign right there something wasn't righ with them.
After about a month I called Victoria to inform her my husband friend was going to rent the timeshare and she told my husband she already rented the timeshare for two weeks and she was just waiting for our paperwork and we should get the check on the 17th of July.
Well the 17th came and went and no check in sight. I called Victoria and she informed me that the check was mailed and for me to call her and get a tracking number. I called and she said the computer was down.
I called the next day and receive no anser so I left a message. She never returned my call at all. My husband finally got through to Chris and he informed us she NEVER rented the timeshare it was all a lie. When we ask why did she lie he had no answer.
We called and called and got nothing. My husband finally got through to Victoria and she told him we were not communicating and hung up on him. Very Unprofessional. I called and spoke to Chris again and informed him of what happen.
He still had no answers for me and promise he would get her to call us back and report this to his supervisor yeah right I don't think there was a supervisor cause she never called. I just got fed up with their lies and ask my husband to contact them.
My husband called and Chris informed him that someone will be trying to resolve this and they had a big convention coming up in August and they will guarantee to sell or rent our timeshare.
Well it is August 7 and nothing yet so be careful when deciding on renting or selling your timeshare. I also research this company and couldnot find nothing on them but they did use another name previously. I should have followed my instincts and not dealt with them at all.
After reading the other complant and they have been waiting 5 months I am very very upset and have to realize they ripped us off. It is a shame that someone will prey on a person at their weakest time. Victoria knew we were not in a good place financialy and she still manipulated us for her profit and gain.
Will update if we hear from them which i truly doubt at this point
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