Usacomplaints.com » Miscellaneous » Complaint / Review: Gai GT Media Inc (Express Cooker) - Deceitful ordering process, overcharge on credit card and terrible customer service!. #489883

Complaint / Review
Gai GT Media Inc (Express Cooker)
Deceitful ordering process, overcharge on credit card and terrible customer service!

I ordered the Express GT Cooker from a TV infomercial. They advertised it to be two monthly payments of $19.99. My credit card has been charged $49.85, and has overdrawn my checking account for which I have been charged a $35.00 fee from my bank.

I have yet to receive any merchandise.

I had to search high and low to find a phone number for them, thankfully found it right here, among the many numerous complaints about them.

When I called to enquire about this, I was handled very rudely, and told that I did not listen to the automated ordering process when I was supposedly told that there would be a $30.00 shipping charge per unit.

The more I complained, the ruder the person got with me. I was told to refuse the order when it comes and that they would refund my money, but I know how that goes. I will never see my money.

I will be advising my bank not to accept anymore charges from them. I am hopping mad!!!


Offender: Gai GT Media Inc (Express Cooker)

Country: USA
Phone: 8005167108

Category: Miscellaneous

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