Usacomplaints.com » Miscellaneous » Complaint / Review: Pods - Worst Customer Service Anywhere. #472737

Complaint / Review
Pods
Worst Customer Service Anywhere

I have never been more dissatisfied with a service or been treated worse than I have with PODS of Cayce, South Carolina. I understand from them that they are a franchise of PODS, how in the world do you let someone like them represent your business? When we hire the PODS company in Grand Rapids Michigan, they were polite and they deliverd our POD the next day. We loaded it in one day and called and they came right out and picked it up, after that day, when the money was received and our possessions were taken, the customer service end of this business ended.in Cayce South Carolina, they would not deliver to our address even though the people 6 houses down from us in the same sub division received their PODS deliverd to their home. We were told we were to far away to deliver, even though our POD was delivered to a truck stop that was located furthur from the warehouse that our POD was stored in. They were rude at the warehouse and told us they didn't make any money on the delivery end of it anyway.


Offender: Pods

Country: USA

Category: Miscellaneous

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