Ever since this company bought my loan they have ripped me off every month, never putting any money toward the principal when it stated in the memo of the check to be applied to the principal, instead every month they put the money in toward interest I had to call 7 or 8 times a month to get this corrected, now I have wired them the payoff amount that was owed to close this loan, and this was done on the June 5th, my bank and their bank have both confirmed that they have received the money $12,128.36 this was their figure to pay off the loan that they charged me $30 for this pay off statement figure. They still say that they have not received this money, this is so they can collect extra interest I'm sure they are very underhanded. They are charging me an extra $190 in fees for the payoff statement, and now that they say they have not received the wire for the payoff I will get charged another $30. Please help are they not doing something illegal by not putting my money toward the prinicipal when that is what it is intented for. And when I call customer service they assure me this was an error and it will be fixed but it never is for months so in the meantime this is a interest only loan so every day they miss apply me money I am cheated out of money because thay are earning extra interest by misappling the money.
Please help
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