Usacomplaints.com » Miscellaneous » Complaint / Review: Duke Energy - Customer Service. #471238

Complaint / Review
Duke Energy
Customer Service

I simply got off the telephone having a consultant there and he or she was possibly the nastiest person I've actually talked with-in my entire life. I suppose you simply can't locate great customer support anymore b. C she was so rude that I needed to simply strike somebody once I acquired off the telephone together with her. That's how furious she made me. Like a client I ought to not have to believe approach. I merely desired to understand what I really could do to higher the problem that I had been in. Considering perhaps they might provide some recommendations or help and he or she served like I had been garbage and didn't deserve her period. I never lifted my speech or disrespected this woman by any means but she ensured that she I would like to realize that my problems weren't her problem which I simply had a need to shut-up and spend. Whatever you truly actually need in customer support is for anyone to actually behave like they care or even to actually seem like you're essential enough for them also it simply doesn't occur like this anymore. I did so email them to tell them so just how EXCELLENT their customer support was... I'll see what goes on.


Offender: Duke Energy

Country: USA   State: Ohio   City: Cincinnati

Category: Miscellaneous

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