I am having a lot of problems with iuniverse and its poor services. Dealing with iuniverse is, like you said, very frustrating. I have one big problem after another in my dealings with them. When I thought all my troubles were over, I was shocked to receive two test copies, which had terrible book covers. I have never seen a book with such a bad cover. The colors were all mixed up, and the text, plus cover photo were misplaced! I would have expected this kind of thing to happen in the third world, but to be honest, books published in Uganda and Bangladesh are pf a much higher quality!
The worst part of dealing with iuniverse is that they are rude and unprofessional. I have written to the vice president, CEO, and many consultants about the poor covers of my books, and they have all ignored me. I have even written to the CEO / Vice presidents of authorssolution, and author's house, but they are all silent about the issue.
And as if that were not bad enough, the only guy who had the courage to reply said that this was the first time they had ever had a problem like this!!!
It is obvious that what iuniverse writes on its website is miles apart from what it actually offers. I would not advise any writer to risk invest his money in iuniverse. I wonder why no one had sued it yet! As a matter of fact, each of us who has had serious problems with iuniverse should not blame anyone for our suffering, because by choosing not to take any legal action against them, we are reinforcing their unprofessional behavior. So, I suggest, lets get together and take some serious legal action, seeking for compensatory and punitive damages.
Oscar *
Kampala
Uganda
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