Charge for $14.95 appeared on my credit card. I called helpmedownload using the phone number on my VISA statement. I was informed this charge was for customer assistance if I had a problem with one of the free downloads and that it would be billed monthly. I had the option to cancel membership, which of course I never authorized. I had membership cancelled immediately and was given a confirmation number. FYI - the site I downloaded from was freedownloadcenter.com.
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