I sent for thier product thinking it would help me to improve my credit score. 2 weeks after I had received the box a counsler had called to follow up. I told the counsler at that time I had not opened the box yet.
Approx. 30 min.into the conversation it was determined that what I ordered was not what I really needed. According to the counsler I would benifit more from personal one-on-one counseling and suggested that I return the product. I did this using the good old US mail.
All this occurred in Jan. here it is May and at the being of this month New World Media removed 2 payments back to back from my account. I called them and was hung up on, I called back getting a man who was not very helpful and just generally pissed me off.
I was told that if I could produce the receipt from the post office that they would refund my money... Folks I mailed the darn thing in Jan. And it is now 5 months later, I have had AT LEAST 2 purse changes since then and I'm having a big problem finding the receipt to say the least.
The next day I also received a call from a collection agency about the money THEY JUST REMOVED FROM MY ACCOUNT!!! I really wish that I had done a little investigating before even thinking of ordering anything from this company. I am a single parent with a TIGHT TIGHT budget and it's just wrong that they can sneek money from your account like that while at the same time sicking the wloves on you.
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