I have had over 50 different credit account and I have never been late on any of my accounts for over 23 years till just November with Wells Fargo Bank (WFB) had a billing error nightmare. Here is the whole story. I had purchase an RV coach for my father in May for him to travel and vacation with. The RV coach was New in 2006 and had problems with the over weight and was returned to the manufacture in July and I still made the payments on the WFB RV loan without any RV coach. The manufacture had built us a new 2008 RV coach in December and did a transfer of collateral to keep the same WFB loan. My WFB loan has a due date of the 26th of each month and my payment apply to principal and interest but if you pay after the 5th of the next month WFB will charge a $10 late fee. I setup my online WFB bill pay to pay my WFB RV coach loan on time and WFB bill pay had made a mistake and have adhere of the mistake but would not talk to WFB RV loan dept., So WFB RV loan dept. Took my full $1,110.80 payment and applied the payment to interest only payment. That was BS I called so many times to get it this corrected and went into different WFB branches to correct this problem before my next payment was due and no one in WFB departments could fix the problem. So I told WFB that I was not going to make anymore payments on any of my WFB personal, business loans and credit cards till someone from WFB has the brains to correct this problem and I closed all 9 of my accounts and this was December. Now there is no one in WFB departments that can correct the error made by WFB bill pay, at this point WFB has repossessed (Thanks ANDY) the RV coach and is now going to sale the RV coach in a private auction. Wells Fargo Bank wants me to pay over $700 dollar late fee for there own mistakes and if I don't they will sale the RV coach at the private aution and send me to collections for the balance. This is Fraud!!! This wfb loan is fraud!!! What can I do??? Who can I Call??? If you have a car loan you pay a small late fee if your late, what kind of car or RV coach collateral loan is interest only!!! Also I received a notice in the mail that Wells Fargo Bank is going to start charging me Insurance on the repossessed RV coach.
I would like Wells Fargo Bank to correct the billing error and return the RV coach to me, my father, and I would be more than happy to continue making my payments as agreed or correct the loan structure.
Thank you for reading my story and it feels good to send this out and try to do a little bid to "stick it to the man"
WFB loan# 6*
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