Totally agree with you. This is the same thing I am experiencing, I had given a deposit and at the time of moving the driver never responded and my uncle struggled so hard pushing them to get my stuff taken care off. I had horrible experience with WWL. My father came all the way to accompany for my move and travel, we had made reservations and in the last minute we had to cancel our boking and WWL never showed up and I had paied the deposit.
"Never pay the Deposit, If you do then your are stuck with them".
Finally, the truck driver from a different company came but he was sent to pick our stuff as a contractor to WWL. He told about their CHEAP tactics. They said they would be delivering in 4-5 days, its already been half a month no one showed up, no one calls, and if you call they put you on hold or hang your phone or laugh at you some times. Haley ext 421 in dispatch, she never responds and I tried calling PHINDY ext 416 she never answers. They are sqeezing our pockets and they dont want to do their job. Thats sounds crazy. Phindy and Haley says please contact our manager and their manager never lifts the phone. I feel there is no one at that extension and these are making fun of everyone. HOrrible, nasty service. I read these reviews and never bothered about these to care of these but today I wish I had made decision right. Now with my personal response I urge everyone to read and make right decision.
Make sure to ask about DOT number, FMSCA registration and also please visit www.bbb.org ratings. Most realiable website to find the ratings. Please Make a point to note and read all the following these before you embark on this assigment
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