Snappy Music.com is the most despicable site I've ever got duped into subscribing to. Don't downlod from the Snappy Music site. Don't give them your credit card. I researched download music sites on Google before I got sucked into this and one site called onlinemusicreviews.info named them the best. Also downloadsonline.org, cbtopsites.com, goarticles.com ; all recommended Snappy Music. Snappy also claims to be #1 rated music downlaod site. Don't believe any of it!!! This site is a ripoff and exercises very unscrupulous business practices. READ ON.
The download instructions tell you to turn off your firewall and security programs until it is finished downloading. Then when I turned security back on all kinds warning questions came flooding onto my screen... Registry entry changes, activex files... Etcetera. Well I know it said it would use Java in the download and lots of programs change the registry entries... So I allowed them thinking this was normal proceedure for most downloads.
What a horror!!! The download allows other users to upload music and God know what else right off of your computer without telling you what they are doing in there. Oh, it asked some nonspecific questions during download... If I would allow this file or that, but I had no idea what the implications were. There was no full disclosure nor specific instuctions as to what was being allowed. Just do you want to or not. I had no idea I was giving permission to access MY computer files to the general membership. No desciption of how it works, no description of the implications of harm, no description of how to limit access. Maybe if you're a geek you'd understand what was going down... But no way a plain ole ordinary consumer was properly informed.
The reviews I referenced said it was safe and legal and I thought I was buying music from a site that had a library of it's own on file. Wrong! This is some kind of file sharing program that "charges you" to let other people ino your computer files.
They boast fast download speeds, and I have a high speed wireless connection, but it took sixteen minutes to download my first and only song. When I notices that there were 4 entities to which I was uploading files I tried to immediately uninstall the program. Guess what? The uninstall button does not work. After 5 attempts to uninstall, the executable Snappy Music program is still residing on my computer. But does not even show up in windows contol panel under installed programs, and never did, so that was scarey in itself. I now think they embed it and all it's components as hidden fies to try to dupe your security program.
The Snappy-Music.com site boasts 24/7 support. So, I immediately contacted support... Or tried too. Their toll free number announces 'they regret they cannot take calls at his time'. Their online Live Support is 'temporarily unavailable'. And their help files were flimsy and sparse... So that leaves submitting an online compaint as the only option and they'd issue you a ticket number. I got an automated email reply that they had received my submitted issue with a ticket number, but seven days later I still had not heard from them. I wrote again and again and finally 3 days after my final inquiry to my ticket number, with a threat to enlist an attorney's help, they finally responded in an email. Their only answer to my very detailed explaination of the 'unable to uninstal program' problem was..."use the uninstall feature"... Which didn't work... And was why I contacted them in the first place. It's like nobady even read it... Just some robot response.
When I signed up Snappy Music lured me in with an ad tauting just $2.99 a month if you enrolled for 2 years AND you "can cancel any time and never be billed again". Yet, they billed my card for the entire 2 years and their policy clearly says no refunds... But it also read to me like they would bill me monthly at $2.99 a month. I thought I'd risk the $2.99 and if it didn't work out I could just cancel. But now I've paid $ 71.76, can't uninstall it, can't get a decent reply, can't talk to anyone, can't get a refund and I'm afraid I let something awful into my computer that sucks away my private files and spies on my internet activity. I did cancel by the way. But can anybody tell me how to uninstall it safely???
0 comments