My Wife and I were married in July. One of the things she shared with me was a "scam" that had taken place while she and her mother, daughter, and father were on a cruise to the Bahamas.
She was at port in Cozumel and asked directions to the public beaches. She met someone who spoke English and was willing to assit her with directions. However, she was coaxed into watching a thirty minute video while her daughter was allowed to swim in a pool at the Hotel.
What she describes is what I have read from many that she felt she was being held hostage with very agressive sales pressure and techniques. Once the time arrived that she had to be back on the ship to continue the cruise, she signed up for a Club Vacation Plan.
I work in the Finance Industry and everything that I have read in the documetns points to this being a scam. She made a down-payment of $595 and a promise to pay $123.75 per month for 60 months.
She has never used the program and when she tries to contact a representative at Royal Holiday or Concord Servicing, she is continually harrassed. We closed the Checking Account that her automatic debits were coming from and she is willing to forego the payments made to get out of the harrassing telephone calls.
I hope this information is helpful to others that have similar experiences with Royal Holiday.
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