Complaint / Review
Grant Research Guide
Big rip off I purchsed a disk and ended up being billed for $68.13

I answered an e-mail and ordered a grant assistance disk for less than a charge of $2.

The company put a charge of $68.13 on my credit card. When I called and asked them what that was for they said that in addition to the disk I had the use of their research guide for a 7 day test and when I didn't call and cancell it out they automatically billed me $68.13 and would continue each month until i canceled it.

I canceled it immediately. They said that although I was paying in advance for the use of their guide they couldl not refund any unused portion of the charge, But I could use the guide for the remainder of the month.

I asked them for the web page to use it and they gave it to me. When I tried to connect only one line came up on the screen (the web page name) and then it just locked up. I called them back and they gave me another web page name. When it came up it did display a complete page but it would not respond to any further command.

I called back and was told that they were having trouble with the system and they could not help me.