Usacomplaints.com » Miscellaneous » Complaint / Review: Toyota Motor Credit Corperation - Conducts Bad Business. #417385

Complaint / Review
Toyota Motor Credit Corperation
Conducts Bad Business

After returning for a 15 month combat tour in Baghdad, in febuary of 2005. I thought that I would reward myself with a new car.

I entered into a contract with Round Rock Toyota of Round Rock, Tx. To purchase a 2005 Seqoiua.

Since i was in the Army at the time i made it known that i would be making my payment by Army Alottments. What this means is that my truck payment will be payed with a check from the U. S Treasurey department check. The money would be automaticlly deducted from my paycheck monthly before i would even get paid.

Remember, the checks that they would receive will be coming from the treasuery, and it is the same check that you would get when you get a tax return.

The first payment was due on the 6th of april. I called toyota to ensure that the payment was on time and credited to my account and all was well.

Upon retiring from the Army after 21 yrs of service in April I continued to have the payment deducted from my retirement account so the the payment would remain coming from the same place. At this point no payment were missing.

In febuary of 2007 I received a call from TMCC stating that I was 4 payment behind. They stated that, November and December payments and January and Febuary payments of 2007 had not been received.

When I called the Retirement Pay Section of the Treasurey they stated that TMCC had cashed the November and December checks that they sent to them, in which they did not credit to my account, and that they had returned the January and Febuary checks uncashed.in addition to the above mentioned checks, while trying to figure out what the problem was, which took a couple of weeks they returned the March check as well.

I did a three-way call with TMCC and the Retirement Pay Section of the Treasurery to have them explain what the findings were. TMCC denied that they returned the payments, and basically told me that i was just not paying in a round about way. During this ordeal I was threatend by Toyota that they were going to reposesse my truck. I asked them how can you reposesse my car when it is your mistake and i have proof of your mistake. Once all of this was fixed i thought that it was done and over. I got the money that they returned to the treasury and sent it to them.

Hold on to your seats its going to get better.in october I received another call from TMCC stating that the payments for July, august, september and october payments of 2007 were missing, at that point I flew off the charts with anger and rage, I told them that this is the second time that they have called me stating that payments were missing.

Once again i called the Treasurery Department to have them tell me the same thing again, TMCC returned the payments back to them uncashed. Again I did a 3-way call with TMCC and the pay section of the Treasurey and again toyota denied doing any such thing.

I spoke to numerous attorneys and they all said that there is nothing that I could do to them and they said that i will have to just deal with it because i am under contract.

I stated to all these attornys that there is two parts to a contract. The part that I have to uphold and the part that TMCC has to up-hold and that it is not a one sided obligation.

During this situation i have asked for a written statement to why they woud return checks for payments on accounts and i have yet to get a response.


Offender: Toyota Motor Credit Corperation

Country: USA   State: California   City: Torrance
Address: 19001 South Western Ave

Category: Miscellaneous

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