I bought $30.00 worth of smart lids as the T.V. Commercial we all know of offered "buy one get one free". When I received the merchandise, I found that they charged me $71.55 for Shipping and Handling. I called to dispute this, because all the merchandise showed up in one box, not six boxes which would have justified the cost. I was outraged that this bait and switch tactic continues to occur, so I am publishing this information. Everyone who is upset/bothered by this, beware of the poor customer service and ignorance that they will offer when dealing with making customers happy. Here is the numbers/names to contact them directly. Please join in making their jobs as miserable as they are.
Name: Jackie (customer service)/Glenda (supervisor)
Phone: 914-332-7856
Fax: 914-332-7859
I am going to my bank to file a fraudulent charge against them.
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