As of 01/15/09, this is the rebuttal response email I received from the BBB of Salt Lake, Utah after filing a complaint with them about this scam artist and the way they are stealing money from others:
"Per customers request on 11/26/08 with customer service rep Pristine, there account was canceled and there were no more charges to the account. Customer has been refunded. See proof below:
3327141 Refunded ACAIBERRY 89.31 11-12 03:29: 30
Customer Service"
What proof???
My response:
(The consumer indicated he/she DID NOT accept the response from the business.)
As of 01/15, I have just spoken with a CSR from my bank and verified that no such refund/deposit was issued from THIS company on or after 12/11 in the amount of $89.31. My account was charged $89.31 (MyBodyPhysique - #888-771-7028) on 11/14; $1.79 (International Service Fee) on 11/14; $8.51 (PriceLimbo.com - #877-350-8480) on 12/01; $8.51 (PriceLimbo.com - #877-350-8480) on 12/31.
I have called each # many times to request refunds for these unauthorized charges, received confirmation #s, only to be told it takes days, weeks, months to process refunds and was told "only 10% of the refunds could be processed due to the holidays, # of calls received, etc." These companies are owned/operated by the same individual (s). Please take the time to review the consumer website usacomplaints.com and type in "Acai Berry" in the search window. I am not the only person that has been ripped off. I want all of my money back.
Complaint readers: File a complaint with the BBB of Salt Lake, Utah. It's YOUR money!
0 comments