Usacomplaints.com » Miscellaneous » Complaint / Review: Bankston Chevrolet - Yo-Yo Sales. #399361

Complaint / Review
Bankston Chevrolet
Yo-Yo Sales

Me and my wife went to Bankston Chevrolet in search of a new vehicle. We met up with a sales agent whose name I will leave out I truly believe he was just the pawn in the whole situation. Well after we made our deal with the sales agent we tried to get financed but because it was late we had to come back another day. So they allowed us to take the vehicle home. We took it home and the vehicle got wrecked by my wife on the way back. We did not feel obligated to buy the vehicle but we liked it and the damage was minor and we were just going to get the vehicle fixed. We were told to come in and sign the paperwork that everything was kosher and we were approved. We came in signed the paper work and even added on a warranty to better protect the vehicle. We left happy with the deal we made and the car we bought. Well after a month went by we got a call from the sales Manager Jimmy Haley. He said it was very urgent that he talk with us. Then he called again demanding that I call him back by a certain time or they were going to take the car from us. We couldn't figure out what the deal was because we already signed the papers and were given the keys. After talking to the sales agent we were told that my spouses information was incorrect and the bank could not verify the employment and sent the contract back to them. Funny thing how the contract gets sent back after 30 days which is the exact amount of time a contract is good for or so I am made to understand. So we get with my spouse's employment and they call the bank repeated with no answer and leave numerous messages of which they received no reply. The bank that we were dealing with was Wells Fargo. After Wells Fargo let the contract die they finally replied back saying it was too late and they already denied the contract and would not discuss further. After taking the car back we are offered a new contract with another bank under new conditions which included more money down and a higher payment. I do not know the interest rate assuming same high interest rate as the first one. Well after going round and round of trying to get the same payments with the same down payment given previously we said we would take the new offer. However they came back and said that they would only do on their terms and would not meet ours. So we left the car and left the down payment because it was the amount needed to pay the premium on our insurance to cover the vehicle for the damage it received. Basically Jimmy Haley doesn't know the first thing about customer courtesy and two I didn't even know that yo-yo sales was illegal and I just wanted to warn others out there to be careful and to stand your ground and know your rights.


Offender: Bankston Chevrolet

Country: USA   State: Texas   City: North Richland Hills
Address: 7769 Grapevine Hwy
Phone: 8775237545

Category: Miscellaneous

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