I had ordered the Extreme Acaiberry trial size. I noticed they (the Acaiberry company) had charged my account $89.31 with in a few days. I had not even recieved the trial bottle that I had orignally ordered.
So, on December 1, I had called to cancell my order and have my money refunded, I STILL DID not RECEIVE my Trail size bottle. The Supervisor I spoke with, TOLD ME the money would be back into my account by December 14. IT WASN'T..
I then called again on December 18 and the Supervisor assured me that it was in the banks posession, but the bank normally takes an EXTRA 3 to 5 days to clear. She PROMISED the money would be back in my account by Monday 22.
So, here it is December 24. The money is not in my account. I called and of course raised total hell. The first guy I spoke to told me that all Supervisors were in a "meeting" and told me the money would be refunded in my account by December 30. Of course this WAS NOT GOOD ENOUGH FOR ME, so I called back 2 more times before I reached a SUPERVISOR.
She again, told me the money would be in my account by DECEMBER 30.
The Cancellation process and refund process has been successful as I have been told 2 times prior to my phone calls today, and now their telling me, my claim has to go threw the "process" AGAIN...???
It was then, I looked under your complaint section. But instead of looking under EXTREME ACAIBERRY, I looked under the name of the people who deducted my bank account. It appears as follows:
14slimtabs 877-6154233 ut
I am very disapointed in myself. I have NEVER been threw this before, and there is only a few places I TRUST to order online, and ACIABERRY/14SLIMTABS is NOT one of them. I think I have learned my lesson on online ordering.
I can clearley see that I am not the first person in this scam. If I do receive my money by December 30th I will be sure to leave a message.
But if not, I realiaze it's only $89.21 but $89.31 is a lot of money when you have people taking it out and still haven't RECEIVED ANY GOODS OR SERVICES. ISN'T THAT ILLEGAL? And I still haven't received my trial size bottle yet... Can I start a Civil Suit? Anyone with the same problen can email me at joann (RDACTED FOR SECURITY PURPOSES), maybe together, we can make a difference.
Joann210
conroe, Texas
U.S.A.
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