This company started monthly deductions of $49.95 from our company bank account in July '08. This was not discovered until a detail review of accounts was performed in December.By then, we had been charged for July, August, September, October and November (5 months). This was preceded by identical charges from Discover card processing in the months of April, May, June and July - 4 months.
I called UMG Merchanttec, 800-843-0905 and complained about the unauthorized charges. The nice girl on the phone said I spoke with one of their telemarketers to get this service started (I still don't know what the service is!). This is not true and even if I did, I would have declined the service and would never give anyone our bank details over the phone. When I asked for a refund, she said all she could do was refund the last two months. We'll see if that comes through! I'm not sure what, if any, further recourse I have. I think my next call will be to Discover card processing.
Fred
San Diego, California
U.S.A.
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