Usacomplaints.com » Miscellaneous » Complaint / Review: Just Brakes - Bait and switch. #372648

Complaint / Review
Just Brakes
Bait and switch

Today, 11-7-08 I stopped at a Just Brakes located on Hills borough Ave.in Tampa to ask what vehicle's qualify for their "$99 Brake pads and machining of rotors". Since I drive a 2005 Ford F-150 i assumed I would pay more but they told me my truck also qualifies for the same deal.
I told them that I had a vibration in the break peddle and that was my main concern, not so much the pads since they were replaced in Jan. Of 2008. They told me that if I had 20-30 mins. They would put my truck on the lift and perform a "routine inspection" and let me know what the issue was. I said "no! I don't have that kind of time, that I was just inquiring" and I left the store.
After realizing it would only be 20-30 mins to find out what the issue is, I returned and allowed them to to their "inspection" (Which really seemed like a ploy to get my brakes apart and leave me held there with no way to leave unless they put my truck back together with "NEW" parts!)
Once they got my truck on the lift, all four wheels off, all four calipers, brakes and rotors off they told me my front calipers needed to be rebuilt because Ford uses substandard parts that wear out quickly.
They quoted me over $1,000.00 and I said, "absolutely not! Put it back together and I'll drive it home" They then gave me the impression that since it was apart they couldn't put it back together the way it was.
They then lowered their price to just under $800.00 and I again insisted that I did not have the means at the time and to just put it back together, again they argued... By this time, It's me alone against four "Technicians" including the manager.
I was insistant that my truck be put back together when the "manager" found a way to lower the price to just under $500.00. I reluctantly accepted and they did the work...
Do my brakes still have a vibration? YES! Did i feel preasured? YES! Am I satisfied? NO! Would I recommend Just Breaks? Hell no!


Offender: Just Brakes

Country: USA   State: Florida   City: Tampa
Address: 7532 W. Hillsborough Ave
Phone: 8132497736

Category: Miscellaneous

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