First let me say that I am sorry what most of you are going through with this poor excuse of a business.
I noticed a recent surge in old phone bills trying to be collected from Colorado residents. This has sent an unexpected flood of calls into the Qwest call center. I myself tied up a rep for nearly 2 hours. This means these bottom feeders are finally scraping the bottom of the barrel. They know that 2/3 of the nation could careless about their credit and more about paying for food.
I paid my bill and have a bank transaction to prove it and was told by the afni rep that was not proof, that the money could have been used somewhere else. Talk about the lowest of all IQ's. Honestly I have more respect for the India helpdesk than the nimrods at afni.
The tactics used by this company are illegal and they'll get their day in court.
The trick is on them though, I am going to pay them then prove that I paid Qwest 4 years ago then have them right me a check, I'll post up a link of the image. I have a slew of lawyers dedicated to just this thing, they picked on the wrong little guy.
At one time I put my phone on speaker on the living room table and called into afni with my son next to me and had him listen to the attitude and demeanor these people dish out and tell him This is where you will be working if you don't make it in life. I give them a fake account number and play old man' while they vent their anger on mevery professional but at the same time pathetic.
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