Retriever sells you the service and the machine, but then you owe another company for the machine and Retriever then charges you a monthly fee for sevice plus a percentage for all the money that runs thru the machine and then you owe the other company for the machine which is over priced. The machine never would work and Retriever would not send anyone out to look at it because I was told I was to far away, but yet they sent someone out to sell it to me. I stopped paying the company for the machine and they would not put any pressure on Retriever to fix it so they ruined my credit because I refused to pay for something that would not work. Retriever has taken money out of my account for 4 years for a machine that never had anything run thru it. They refuse to give me back the money. I have a laywer working on this for me. The company that I owed for the machine is trying to settle this matter but Retriever is not. Retriever created all this mess because they would not fix the machine, the other company was caught in the middle but they are trying to make it right. I feel that the Retriever is responeable for the whole mess and the are trying to get out of it.
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