Usacomplaints.com » Miscellaneous » Complaint / Review: Best Buy - Improperly Priced Items. #362058

Complaint / Review
Best Buy
Improperly Priced Items

I had been buying at Patchogue NY (Shop 824) today to purchase a bunch of cd rs. Resting about the ledge (fronted and confronted) were many manufacturers and sorts. 2 of these were positioned above stickers that read $8.99 plus they were seperated by 4 or even more additional items. I got the main one set which was a Memorex 50-count CDR since it could be more straightforward to name in the place of the Dark Memorex CDRis which were listed likewise.in the register, the basic Memorex cd ris called up at $22. I believed to the cashier that these were described at $8.99 and he or she responded, "Oh, that is what everybody claims. You've to obtain the Dark kinds." I'm sorry but by NYS regulation, when the item is listed as a result, the customer would be to spend THAT cost. I strolled back again to obtain the Dark cd ris and ceased in the Customer Support table to inform the worker that which was happening. She didnot appear to thinking about the truth that I'd to return towards the far part of the shop to obtain a item to displace another since their very own workers didnot share it correctly. Odds are, at this time, the facings may have been fixed. Used to do note that within the shops I worked in (I've 17 years retail expertise) when the merchandise was listed as a result, then your client might spend THAT cost. I really could have purchased up every last 50-pack cd rs for $8.99. And that's LEGALLY. Plus, being an employee, I'd have now been created up (along side every additional employee) for selling the racks improperly whether I did so it or not. It's never as if a couple of packages were improperly positioned on the ledge, but there is a whole experiencing with around twelve arranged for $8.99. To create things worse, the cashier explained her eyes and explained, "Simply obtain the Dark kinds." In my own decades of retail expertise, that you don't chastise the client for that shopis drawback. Or would you DELIVER the client to obtain THE BEST item. Possibly the cashier or another worker moves and gets the merchandise. I'm somewhat disabled. I've lasting nerve injury in my own back and thighs. Not just did I've to wander towards the far reaches of the shop once, but twice? All due to workers who'renot prepared to assist their clients or inventory the racks precisely? I had been usually a faithful and regular client of Bestbuy, but following this experience, I'm probably to consider my business elsewhere.


Offender: Best Buy

Country: USA   State: New York   City: Patchogue

Category: Miscellaneous

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