I ordered a box set of DVD's from this company in November. They were late in coming at first they claimed to have sent them twice but I had not received them. They then offered me my money back minus the shipping cost. Totally out of order.
I eventuall persisted and they sent my order. The boxes were smashed and more than half the dvd's did not work or were wrongly labelled and I had duplicated episodes. I spoke to them and they offered to replace the boxes and since there were many discs to replace they'd send out a new order.
In March I was told tehy were delayed in getting new discs and the new order sent. It has never arrived and all my emails get bounced back.
I notified the police, but they can't help as its not major crime, well it is when many face the same problem.
David
Nr Selby
United Kingdom
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