College Prep Center is now SAT and ACT Prep Center.
A woman called my home and told me that she was calling in reference to my son. She went on saying that their company provided a software containing lessons that would help my daughter pass the SAT test for college.
Since she called my son by name, I assumed that they were referred by the school (I didn't ask how they got his name), so I stopped what I was doing to listen.
I gave her my credit card number and purchased their software that was supposed to bring me a list of scholarships sites monthly for $119,00, which I could cancel within the first month without being charged. I was told that If I did not want the product I could cancel my order and return and get a full refund.
After two weeks that I received the product I decided to call and cancel and I returned the product receiving a return authorization number which I assumed guaranteed the return and my refund. Wrong.
They told me that I would not get a refund because the seal was broken on the software which was a lie because I did not open it but just as several others have stated how can you examine something or try something if you cannot open
the product.
I told them that the CD was shipped to me in that condition and instead of saying the customer is always right they said too bad no refund.in other words it was their word against mine and of course their word won over mine.
I realized than that I was in trouble and surfing the internet, I found this site with other cases of ripoffs by this company.
I lost $ 119,00 and I don't want anyone else ripped off. How can they keep getting away with this. I am going to inform the school board in Colorado them know what's going on.
I informed them that I was going to contact my lawyer and they stated no problem they are in the right due to software laws. Even Microsoft lets you return software if you are dissatisfied. Someone please stop them! I already reported them to the state of California BBB and the Attorney General also. We should all get together and file a class action lawsuit. I will be checking into that also.
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