Complaint / review text:
I have had a case with dcse since october of 88 in that length of time dcse has done nothing but give me the runaround, i have told them where to find my sons father, i do not think they ever found him on their own. I am sure as soon as left their office they close my file not to be opened untill i complained again, this has been going on for years
I am now 63 and can no longer work due to alzheimers, my son is 25, i had to work to put him through college that plus he still owes on a 20,000 loan, he is fine now but my problem is that dcse collected money from his father and we never saw it as of june 2006 they had collected 29,791.78 the interest (which i do not think should be added onto a child support case after all we taxpayers pay their salery) AS OF 2006 AMOUNTS TO ABOUT 15,186.16.
At this time i receive 50.00 a month on an amount of as of 2006 19,452.22 was the balance and of that 8,721.25 was owed to the state, but none of this explains where the thousands of dollars they collected went to i know how much they gave me and my son because i went on the computer and printed out my case payments and credits which every woman receiving support should do just go to www.dss. Va. Us/dcsecase take a look and see if you to are being ripped of by the govt, you will be required to wait on a passcode but it is worth it.
I do not know about the rest of you women, perhaps ypu have had better luck than i have but they will not call me even though i gave them numbers and ask them to e-mail me if they were unable to reach me, i even sent a letter trying to hear from them return rec requested they got the letter but i sure received no answer
And ladies there is no need asking Governor kane for help, i will say when i lived in abingdon Rick Boucher never turned down a request from me asking for his help, i do not know the man so i assume he did the same for all his people
Perhaps dcse is hoping my mind will go soon so they will not have to explain anything. But i will keep writing and perhaps picket their office sooner or later someone will pay attention