Mark presents well, promises you all these wonderful upgrades and finds out exactly how much money your insurance company is planning to pay you. Fortunately and unfortunately for us, we were the bait house. Mark appears to make agreements without his partners knowledge and then Christian calls about an outstanding balance. We made clear in no uncertain terms that we had to go with what the insurance company said, including the depreciation amount which he would receive.
The past couple of months, he has not retruned phone calls, when at the beginning of the project, he was very hands on. At one point the insurance company was calling us for the final revisions to the new estimates. WPS estimated our house repairs to be $2,000 more than what the insurance company estimated. Mark knew and even stated that if he couldn't write in the cost, he would have to "eat it". He said this as he mentioned that he was the President of the company.
The irony of all of this is that he talked about the construction company in our subdivision and their unscrupulous practices, when he was engaging in the same behavior.
As of this writing, we still have 3 boxes of siding in our back yard and we called with no response. We don't expect anything at this point, but we know that our bill has been paid because of our agreement with the President of the company and our receipt to prove it.
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