Usacomplaints.com » Miscellaneous » Complaint / Review: Globalinx Rochester - Misleading customers... Fraudulent charges. #315755

Complaint / Review
Globalinx Rochester
Misleading customers... Fraudulent charges

Globalinx international plan was supposed to include calls to mobiles in Europe based on information provided by globalinx in one their conference calls that was confirmed to me in my online chat with one of their customer representatives. Now Globalinx has changed the story about calls to mobile without letting its customers know. They have started to bill their customers for those calls even though in april / may those calls were not charged.

Evidently they are removed any trace of that information from their website. And anf curiously they don't archive logs of their chat. Do they have a document retention policy?

Satchmo
quebec
Canada


Offender: Globalinx Rochester

Country: USA   State: New York   City: Rochester
Site:

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google