Usacomplaints.com » Miscellaneous » Complaint / Review: Twx Magazine - Fraudulant charged my bank acct. $ creating an overdraft fee nationwide. #297565

Complaint / Review
Twx Magazine
Fraudulant charged my bank acct. $ creating an overdraft fee nationwide

My bank acct has also been used to create an unauthorized charge which created an non sufficient fee of $33.00. This occured on 4.14.08 (day of all days that i didn't check my bank acct). I happend to notice this on Sat. 4.19.08. I called the company at 1-800-607-9869 and spoke to a very polite gentleman who assured me that amount (unauthorized as it was) for "prevention magazines" will be refunded within 72 hours... (I am waiting) (they say it was purchased over the phone/I say it was told to be "free" / no charge.).. The charge of $22.00 initially. I am on a fixed budget considering I am unemployed... So definitely this amt wasn't included in my acct... I can't afford that, but what was really the kicker: the Bank's charge of $33.00 (DO THE MATH!!!) for OD fees//I was told to fax the information to their "overdraft dept" (obviously, this happens constantly) and I did: fax the copy of my debits (at the time their's was cleard _the unauthorized chg_ but when my authorized debits were applied then my account became overdrawn... If it had not been for their charge, my bank acct. Wouldn't have been ovrdrwn... So, all of this has been faxed and noted and on Monday, I will call my bank to report them... And if there is no solution, I will also report them to BBB... I am going to call again to see if I can't get a telephone number to their "overdraft dept"... I really want this solved ASAP because I do have another authhorized debit coming out of my acct in 72 hours, so if they haven't taken care of this, then they will certain owe me $33.00 twice... I will give them ample time to correct the error (24-48 hrs) and then I will pass this on to the more professional authority!!!


Offender: Twx Magazine

Country: USA   State: Florida
Address: Twx Magazine
Phone: 8006079869

Category: Miscellaneous

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