My husband ordered the Natural Cures book with our debit card on or about 7/17/07, which was to include two other books. Then the bank statement came in with a $9.95 charge for membership to some Web site and continued to come in 8/20/07 9.95,9/17/07 9.95,10/22/07 9.95,11/13/07 9.95,12/17/07 9.95,01/04/08 9.95. I also have been charged for February, but I do not have the exact date. I emailed them in late September to please cancel any subscription to their newsletter and to stop taking the 9.95 out of my bank account. The newsletters stopped and I didn't even bother checking my statement. On March 3 I received another newsletter.interestingly enough, this newsletter is dated October yet I am still being charged for a "monthly" newsletter.
I have email them repeatedly this week-no response. Finally, I sent them one email with their email address repeated about 20 times each in the to, cc, and bcc. I tried faxing to them-no response. So I faxed them their newsletter repeatedly. I calculate about 40 pages. The only phone number I could find on the internet was disconnected.
I finally got a response "At this time your account is cancelled. However at this time no refunds are due unless you can provide proof you wanted the subscription cancelled before3/3/08. The subscription was clearly stated on the infomercial that all book order came with a free 30 day trial and if not interested to call and cancel. Thank you"
I am concerned for other people being cheated by these people.
Punger
montello, Wisconsin
U.S.A.
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