We locked our keys in our car yesterday and I thought I was calling a local locksmith. Come to find out they are crooks whose call center is based out of New York and they quote you a price on the phone and end up sending contracts out to your location where they WILL overcharge you. This makes you feel helpless especially when you are at the impound lot and they are about to close. On the phone, Dependable Locks told me it would be 39.99 plus 15.00 per difficulty to get in the vehicle. Also we think they are mostly illegal immigrants. Last night when the first locksmith showed up from the company, when he was asked to show his I.D. At the impound lot, he left and ran off and left my husband just standing there. He said he would call someone else to come out and help us. It was a horrible situation last night and so I got on the internet today to see if they were listed on usacomplaints.com and they are! I just wish I knew this before hand and at the time we had no other number for a locksmith. I don't want this to happen to anyone else in our area. These people are crooks and they need to be dealt with for taking advantage of people. One website stated their call center and main office are not in NY anymore that they went to Clearwater FL because there were so many complaints against them. When you go on the internet to anywho.com to look up a locksmith they come up more than anyone else also. It's also under A 24 Hour A Locks & Locksmith. Not sure what you can do, but it would be nice for these people to be exposed! Our bill ended up being 39.00 plus 110.00 total 149.00. My poor husband was sucked into this payment because he felt like he had no other choice.
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