On Dec. 2008 we left the house in search of a full breed Yorkie. After visiting several pet shops, we landed at Petland (Tampa, FL) located on Waters Ave. As we entered the door, there was the exact color and breed we were looking for - just sitting there doing what most puppies do when they see new faces. I was then approached by a female employee who appeared to be as nice as can be and immediately went to the back and got the puppy so we can play with him for a few minutes. I looked at the price of the pupphy and immediately said oh, thats high, i saw the same puppy elsewhere for a lot less and i rather wait. The employee then said well, we have the best deal in town - YOU pay $24 a month - no interest - nothing, until the puppy is completely paid off. I said that is a great deal - i can work with that. I proceeded to give her back the puppy so i can speak with my husband and she said no hold on t him - everyone in the store is here to buy him and if you give him back - they can snatch him up by paying before i do??? The employee then stated that she will have to do a credit check and get back to me. I said no problem, go ahead. While she was doing that - i look at the sign on the crate again and it said $60 a month - therefore, i question her about that again and she said NO - that is old we were doing a new special for the weekend. I said ok and decided to believe her since she was working in the back with the MANAGER - and getting the paperwork done. Well, to my surprise, they were actually in the back doing their vicious act by submitting the paperwork for a Petland credit card and NOT honoring the best deal in town (no interest, finance charge - just $24.00 a month until the puppy is paid off). I did not realize that vicious act was done until i got my second statement and saw that the price of the puppy went from $24 up to $103 a month interest and finance charge. I immediately called the store, spoke to a manager, who did NOT appear to be surprised - took my information and said she will call me back. I was also told that the Employee who did the vicious act is no longer with the company. When i got the return call, it appeared to be another manager apologizing for what had happened but never made any suggestions to fix the problem.instead, their response was i am not sure why that employee would have said that. Evidently, there is some communication problems with Petland and what they are training their employees. Are they being trained to deceive the public??? I left a message for the owner of that shop and haven't received a return call to date. It is time for them to own up to their lack of properly training their employees and stop deceiving the public just to make a SALE. Now that the employee is no longer with the company - that says a LOT.By doing such a vicious ACT - i woud consider calling {Petland} an Animal Abuser... They are abusing these pets to make a sale.
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