Check out http://usacomplaints.com/reports/0/278/RipOff0278010.htm
This is a complaint on a company Mike Marketing.
Check out http://usacomplaints.com/reports/0/285/RipOff0285076.htm
This is a complaint on Alliance Marketing
My letter came from Mark Marketing with the same address... Different company name & phone. The salary is the same. A lot of similarities. The content is contradictory, misspelled, & vague at best. Read about the bonus in first letter, if you make the probationary period it is $500, but second letter terms and conditions is $250. There is a lot of this. First tip off. I concur with the above information on the other two reports.
I found this report on Mike Marketing because I could not find any thing about Mark Marketing. I ran across it by running a search on the address and then I came upon the Mike Marketing ripoff report.
Here is copies of my emails from Mark-Marketing (copare them to the Mike Marketing letter 0278010):
First letter after I responded to an ad in Craigslist.com:
Note: I applied for Interior Design Accountant not an Administrative Director
Re: Craiglist: Application For Administrative Director
From: HR ~ Mark Marketing LLC. ([email protected])
You may not know this sender. Mark as safe | Mark as unsafe
Sent: Wed 11/14/07 2:12 PM
Dear K,
Thank you for your interest in the position of Administrative Director (1x full-time 1x 0.5 part-time) at Mark Marketing LLC. Closing Date for applications: Friday 16th November I am pleased to enclose a Mark Marketing Application Pack for yourattention. This pack contains the basic information that should enableyou to decide whether to take your application further. You can find itat our website, so if you would like to know more about Mark MarketingLLC., please have a look at our website athttp://www.mark-marketing.com/careers.htm After careful consideration of your qualifications, it has been decidedthat you meet our minimum selection criteria for the position offered. Now that you have been shortlisted you should fill in the onlineapplication form on our website. The completed online application form together with any questions shouldbe returned by the closing date (see above) through our website. To doso please go to http://www.mark-marketing.com/careers/form.htm As we have already said, your salary in this position will be $25 perhour, payable in Monthly installments. You will be compensated atone-and-a-half times your hourly rate for overtime hours worked. I assume that you would be able to start working as soon as possible. Please confirm this. Also, during the next several weeks, keep meinformed of any deadlines that you may be facing (i.E. Pending joboffers, current employment obligations). Please note that Mark Marketing LLC. Is an at-will employer, meaningthat either you or the company may terminate your employment at anytime, and for any or no reason. We're more than a company, offering more than a paycheck. I do hope thatyou will be equally excited about this chance to make a difference and Ilook forward to receiving your completed application. Please do not reply to this e-mail as I will be unable to receive yourreply. Yours sincerely, Benjamin BatesDirector of HRMark Marketing LLC. Tel/Fax: 1 (817) 506-8746
JOB DESCRIPTION from http://www.mark-marketing.com/careers.htm
Application pack - job profile
Job title:
Administrative Director
Reports to
Project Supervisor
Job purpose
Administrative Director (the Employee) is primarily responsible for communication and coordination of activities of workers engaged in one or more projects. The Employee may perform work of a similar type and level as that of subordinates. The Employee provides liaison with clients and reports to senior management.
Liaise with other company staff to develop and deliver end-user solutions Organize the workload of workers engaged in one or more projects Provide Basic and Key Skills support to the other company staff Support and participate in the management and delivery of the Company services to clients and staff.
DIMENSIONS
Overseas Staff (in-house staff and sub-contractors)
Local US team
Systems Company Database Management System
Service marketing solutions
Clients - US-based and non-local online customers
Principal accountabilities
Work as a member of the team, playing an active role in the development and delivering of the service, and the Company mission.
Actively participate in planning and review of the service (marketing solutions)
Contribute proposals for service improvements
Undertake counter duties as required
Work with other teams during the Process
Work with Head staff to develop the Companys strategies to meet the changing demands of the market and clients
Perform other duties as required within a service
Liaison with staff
Liaise with Marketing Manager to develop and deliver a service that complements the work of the team
Liaise with Copywriters and other support staff to ensure a coordinated approach to delivery of the service
Coordination of the Service Development and Delivery Process
Liaise with Marketing Manager to arrange the service
Prepare and deliver the service arrangement programme for clients
Review and report on the service development and delivery process
Develop and deliver schedules to meet clients needs
Prepare and maintain project schedules
Prepare and deliver the service to clients
Support clients with basic and key skills needs at a wide range of levels
Manage clients behaviour
Promote clients behaviour, which respects the needs and wishes of users of the Companys Services
Proactively participate in the management of clients behaviour and the maintenance of a working environment that meets clients needs
Develop the knowledge and professional standards needed to satisfy the requirements of the post.
Engage in training and development opportunities to extend skills and improve standards
Gain accreditation in skills if required by the service
Share expertise with other members of the staff
Keep abreast of the market and technological developments to deliver a professional and effective service
EQUAL OPPORTUNITIES STATEMENT
Mark Marketing LLC. Has a strong commitment to working towards the achievement of equality of opportunity in both service delivery and employment. The Companys mission statement and strategic objectives directly support these aims. All employees are required to actively support and implement the Companys Equal Opportunities Policies.
REVIEW STATEMENT
This job profile is current at the date of issue and is updated as necessary at reviews to be conducted by the President.
PERSON SPECIFICATION
Essential skills and personal qualities
S1. The ability to engage clients from diverse backgrounds and circumstances
S2. The ability to support clients according to their individual needs
S3. Problem solving skills to tackle the challenges faced in meeting clients needs
S4. Excellent oral and written communication skills
S5. Effective numerical skills to support clients and interpret data
S6. The skill to present information effectively
S7. Creative and writing skills to produce paper based resources that meet clients needs
S8 Skills to plan, prepare, deliver and evaluate end-user solutions
S9 Strong interpersonal skills to engage staff
S10 The ability to establish effective working relationships at all levels across the Company
Desirable skills and personal qualities
E1 Experience in Customer Support field
K1 Knowledge and understanding of Microsoft Office
K2 Understanding of the role of e-marketing
E2 Experience in the internet communications
S11 Creative skills
S12 Basic IT skills to effectively communicate via the Internet
Terms and conditions of service (remuneration and benefits)
Salary
$47,754.00 USD with progression to $59,678.00 USD pa (pro rata for 0.5 part-time post). The salary is payable by direct credit transfer on the 25th of each month. New appointees receive increments on an annual basis to the maximum point of the scale. Starting salaries are always offered at the minimum point on the scale unless the appointee can prove that his/her current earnings in a permanent post are higher, in which case the Company will match this.
HOURS
You will be contracted to work a 36 hour week (pro rata for 0.5 part-time post).
BENEFITS
Paid Time Off (PTO) program of 18 days per year (27 days per year after 2 years of employment), 7 observed company holidays, Bereavement program, Medical & prescription drug coverage, Dental Insurance, Vision Insurance, Disability coverage, Life and AD&D Insurance, Travel Insurance, Education Assistance Program. The Company will also be contributing to a retirement plan on behalf of the Employee to the fund indicated by the Employee.
PROBATION
The postholder will be subject to a four weeks period of probation during which he/she is expected to establish their suitability for the post. The probation will be paid in full in accordance with base pay rate.
JOB LOCATION
The Company is registered in the US, while most of our employees are located around the world. We are opening a new branch in PERTH (WA), therefore after the trial you will be either relocating there or continue working from home; anyway, all communication with clients is interactive. Travel/relocation is not required at the initial stage of employment. You can work anywhere just as long as you have access to the Internet. Day to day communication with clients/employees is held via e-mail and / or VOIP telephony.
RESPONSE INSTRUCTIONS
We are offering you a position within the Company on a trial basis for four weeks starting from the beginning of the work. You will be receiving training assignments and working from home every day (Monday-Friday), however, training assignments would only occupy your time for a maximum of 2 hours per day. At the completion of the trial period, your supervisor can recommend continued employment, extension of trial period, or termination. During this trial period you will be receiving training and online support while working and being paid according to the standard base salary rate. You are eligible for an individual bonus of $500 USD when the trial is successfully over. If you would like to apply to Mark Marketing please complete the form from our Application page.
The information on the form will be treated as confidential and used as part of your application.
SECOND LETTER:
Dear K,
I'd like to thank you for completing the online form, and let me explainfurther. The role itself entails a wide range of duties, which may includeaspects of administration, marketing, public relations, organisingevents, finance, managing staff and meeting targets. Specific skills vary according to the project you participate in butthey will probably include the ability to: understand, assess and evaluate issues; think and act creatively; organise your workload and work to deadlines; read pages of text and pick out the essential points; retain and absorb large amounts of information; write well in a variety of formats; conduct research and evaluate sources; work alone and on your own initiative; propose ideas; develop opinions; be objective; debate and persuade others of your point of view; have confidence in your opinions; be able to deduce conclusions from statistical research. But in essence your work can be summed up in a single sentence. Like avirtual architect you create a network of people and guide them throughthe working process. Virtual environment provides similar functionalityas the physical office but allows for collaboration among participantsaround the globe, regardless of schedule or location. Onlinecommunication enables you to better utilize human resources and minimizecosts and time spent. To clarify your role I should first say a few words about the projectyou're going to work on during your trial: Project: Online Medical Community is a referral and marketing service thatprovides an online ordering system. Goals: promote cheap medication develop the new cost effective e-commerce solutions Key Features International outsourcing Web promotion Unique content Solution: Outsourcing a team of professional and skilled technical andadministrative specialists whose mission is to serve and support theonline marketplace and community members. There are many "sister" sites that will be driving consumers to themain company site. This group of sites forms a "network" that allows usto route consumers' prescription drug requirements to fully licensedpharmacies and physicians in their home market. Your Responsibilities: Your essential responsibility will be to coordinate activities ofproject personnel. During training you'll be working on a particulartask with each of the involved staff. Additional training is provided onissues where you lack experience. Be the primary point of contact for assigned project staff. Distribute the workflow for assigned project staff. Review project proposals or plans for quality assurance and time-framedetermination. Obtain and file all project information. ScheduleWhile it is true that you will be able to set your own hours, you won'tnecessarily be able to set them at any time that you desire, therefore, you need to decide what hours you will be working and then stick tothose hours. For example, Mon: 10am-12pmTue: 10am-12pm Wed: 16pm-18pmThu: 16pm-18pm Fri: 12pm-14pm Obviously, you should be online during those hours. Since there's asubstantial time difference between the team members, email has becomethe major means of communication.By the way, it usually takes exactlyfour weeks to make yourself feel much easier in global virtualcooperation. Your next step will be to read carefully the Probation Period Policy andthe Detailed Job Description at our website: http://www.mark-marketing.com/careers/trial/policy.php Please read carefully, complete the blank fields and sign. If the signedform pop-ups after you click the "I Accept" button, that means you'vesuccessfully started your probation. Please also make sure that you havelatest Macromedia's Flash Player. This free plug-in is required to signthe agreement in the bottom of the page. The Flash Player is not a largedownload, and will only take a few minutes, even on a modem connection. You can download it now fromhttp://www.macromedia.com/software/flashplayer / Let me know if there're any problems with signing the agreement form. Iwill be your supervisor during the four weeks probation period. For thecommencement date, please indicate any date during this week but nolater than Friday, November 23rd. After you submit your agreement, please email me you preferred working hours for at least one comingweek. I'll get back to you as soon as possible, just allow me some timeto prepare everything for you. If you have any questions please email at [email protected] I look forward to your joining our company. Regards, Benjamin BatesHR DirectorMark Marketing LLC. Tel/Fax: 817-704-2409E-mail: [email protected]
TERMS & CONDITIONS THEY WANT YOU TO SIGN BEFORE GETTING HIRED:
Introduction
1. All staff newly appointed to Mark Marketing LLC. (the Company) shall be subject to satisfactory completion of probation. During this period, new staff shall be expected to demonstrate their suitability for the position to which they are recruited. The Company shall ensure that staff are made aware of the standards expected of them and are provided with the support, training and feedback to achieve these standards.
2.in addition, all newly appointed staff shall be assigned a supervisor in accordance with the Company's policy on supervision.
Scope of the Policy
3. Probation provides a fair opportunity for a probationer to understand the organisation, the standards of performance required and be given the guidance and support to be effective in his or her new position. Probation allows time for the supervisor of newly appointed staff to make a realistic assessment of their overall performance and ensure their competence in the new position.
4. It allows for any problems to be identified and normally resolved at an early stage and provides staff who do not meet the standard required with an opportunity to improve.
5. It provides an opportunity for the probationer to assess how he or she fits into the organisation.
General Principles
6. Probation shall be the period during which the probationer demonstrates his or her suitability for the position and the Company assesses whether or not his or her performance in the position meets the standards set by it.
7. Overall performance shall be reviewed by the Company by a fair assessment and the probationer shall be made aware of the assessment.
8. Where problems with meeting the standard (s) are highlighted, every opportunity shall be provided to improve performance and where appropriate any training needs identified shall be met.
Responsibilities
9. Newly appointed staff are responsible for:
- demonstrating their suitability for the position to which they have been appointed;
- drawing to the attention of their supervisor any other induction, guidance, support or training they feel is necessary for the effective performance of their responsibilities.
10. The supervisor is responsible for:
- setting realistic (and measurable) objectives and standards of performance, explaining how these will be measured and for ensuring these are understood by the probationer;
- ensuring information on performance is provided at regular intervals;
- providing appropriate guidance and support in the responsibilities of the position;
- ensuring attendance on a training course during probation;
- completing and returning the probation report within the required timescale;
11. The Company is responsible for providing:
- arranging for a supervisor to be assigned to the probationer;
- equal opportunities training programme;
12. HR is responsible for:
- ensuring consistency and fairness in the application of the Probation Policy
Length of Probation
13. The length of the probation shall be:
- four weeks
PROCEDURE - Review Process
14. Throughout the probation, the supervisor shall pay particular regard to the performance of the probationer and shall keep him or her informed of individual progress. Any difficulties shall be reported to an appropriate member of HR without necessarily waiting until the probation report is received.
Probation Reports
15. The supervisor must complete the probation report by the due date. The report shall include the areas below which shall be discussed with the probationer:
- skill/competence;
- working relationships;
- working environment;
- training needs;
- attendance (sickness, punctuality); and
- any matters causing concern to the individual
If progress is satisfactory:
16. If progress is satisfactory throughout the probation,
- following receipt of the report confirming suitability, the probationer shall be advised in writing by HR of the successful completion of his or her probation.
If progress is unsatisfactory,
17. As early as possible in the review process, where the supervisor considers progress to be unsatisfactory, he or she shall:
- explain to the probationer which aspects of his or her work are not considered to be satisfactory;
- explain clearly which objectives are not being met and/or the shortfall between the probationer's performance and the required standard and timescales;
- obtain the probationer's commitment to meeting the objectives and/or reaching that standard;
- determine (with the probationer) what, if any, remedial action such as training, retraining, support, advice and guidance is necessary and agree a course of action and timescales;
- explain to the probationer what will happen if objectives and/or the performance standard (s) are not met;
If progress continues to be unsatisfactory
18. If, when the probation report is due for completion, progress continues to be considered unsatisfactory, the supervisor shall, in consultation with the appropriate member of HR:
- explain to the probationer that he or she has failed to progress satisfactorily and that the probation report will not recommend confirmation of the position;
Decision
19. The HR Manager shall then consider the facts and may decide:
- to confirm in position;
- to extend the period of probation for a further period up to a maximum of 2 weeks providing there is a reasonable prospect of the required improvement (s) in performance;
- to terminate the appointment
Extension of Probation
20. Where probation has been extended, the probationer shall be advised in writing by the properly delegated person of the problem areas that have been identified and the performance standards required, together with an outline of joint actions agreed and the timescale. Progress shall be monitored by the HR Manager (or properly delegated person).
Termination of Appointment during Probation
21.in a case of gross misconduct, the HR Manager may terminate employment during probation.
22. A report shall be provided detailing the gross misconduct.
23. The HR Manager shall consider the facts and may decide on:
- no further action - continue probation;
- a severe reprimand;
- withholding of a salary increment where provided for in the conditions of service;
- summarily terminating employment without prior notice or pay in lieu of notice.
Induction Checklist
24. Within the first week a new member of staff should be provided with information on the following:
- An explanation of the key aspects of the job including important contacts
- Discussion of training needs
- Review of initial induction period and early feedback on performance
Essential Function
Administrative Director (the Employee) is primarily responsible for communication and coordination of activities of workers engaged in one or more projects. The Employee may perform work of a similar type and level as that of subordinates. The Employee provides liaison with other employees and reports to Project Supervisor.
Examples of Key Duties (Duties are illustrative and not inclusive.individual assignments may vary.)
- Coordination of activities of workers engaged in a project: the Employee directs the workflow, determining workloads and schedules. The main electronic elements/tools of your professional communication will include Email, web site, high-speed Internet connection, database accessible from the Internet.
- Handling information requests from the customer database and the administrative procedures of the company: the Employee assembles and interprets data, prepares administrative reports and handles information for the head manager/client/subordinates.
Additional Information
If you successfully complete the training project, you'll be offered a position having the legal status of an Employee of the Company.
Salary
During the trial the pay is issued to the Probationer in full via automatic credit to his/her account at the end of the 4th week of training according to the base salary rate of the Probationer, i.E. $25 USD per hour. The Probationer is eligible for an individual bonus of $250 USD when the trial is successfully over. Payday is on Friday.
If you successfully complete the training project, you'll be offered a salary of $47,754.00 USD with progression to $59,678.00 USD pa (full-tima position). The salary is payable by direct credit transfer on the 25th of each month. New appointees receive increments on an annual basis to the maximum point of the scale.
Benefits
Paid Time Off (PTO) program of 18 days per year (27 days per year after 2 years of employment), 7 observed company holidays, Bereavement program, Medical & prescription drug coverage, Dental Insurance, Vision Insurance, Disability coverage, Life and AD&D Insurance, Travel Insurance, Education Assistance Program. The Company will also be contributing to a retirement plan on behalf of the Employee to the fund indicated by the Employee.
Hours
During the first two weeks of the Training Program the role will require daily attention; however the workload depends on the number of tasks assigned by the Supervisor. Training assignments would only occupy your time for a maximum of 2 hours per day as long as the tasks are complete. And, the pay during this time is $25 and hour. Upon successful completion of the probation, the benefits become effective and the Employee is offered a full - or part-time position within the Company (FT hours: 9.00-5.00 M/F local time PT hours: 20 hours per week within 9.00-5.00 M/F local time).
Taxes
The Employee receives an invoice and statement issued at the beginning of next month. The invoice shows income received throughout the previous month. All arrangements for payment of income taxes (federal or state) imposed on such payments are the responsibility of the Company. The Company pays the employer's share of the workers Social Security and Medicare taxes, and other applicable taxes sending them to the IRS, therefore, no deductions from the pay quoted above.
Watch out next will be Perth Washington address, based on my first letter, it sounds like they are moving... Or changing address???
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