Gurnee VW (Gurnee Volkswagen) places Pre-Owned Certified Cards in the windows of all of its used VW's regardless of whether they are certified/inspected or not. Sounds to me like false advertising. I was had.
I was told that my car was VW Pre-Owned Certified and have the card to proove it. Recently when I found out that they sold me an unsafe car, they told me that my paperwork was lost and I didn't have a warranty.
My car was deemed a fire hazard. They wouldn't help me, and they started harassing me. Now they don't want to admit that they are at fault so I've filed suit. I will never buy from a Bob Rohrman Auto Dealer again in my life.
If you purchase a Pre-Owned Certified Vehicle, tell them you want a copy of the inspection report.
Tiffany
Libertyville, Illinois
0 comments