I was in a car accident on March 10... A hit & run buy a "Hertz" rent a car. The driver and passenger hit my driver door while I was driving and proceeded to get away. I caught up to them we got out of the car and and we gor their license plate and then they took off. We waited for police to come take our report and was told that it was linked to "Hertz rent a car. We called Hertz and told them what had happend (Hertz in Roseville/Taylor)
They would not help us and this is because they rented to a person without getting the right info. The reason I know this is because 1 month before they needed our SS card, DL, 2 forms of CC's and they had to speak w/our Ins carier and then we could rent a car! Well, "Hertz" didn't file a stolen car report until "AFTER" we filed our report and had talked to several people in the "Hertz" organization... With a lot of hesitation!
We spoke w / a Jerry Caroprese VP if claim said "they would NOT do anything for us... If someone had died and it had been on the air, it would be PR" Nice... I think!
Anyways... I called Larry h Parkers office said they would take care of it... It's not almost 2yrs later after me calling them for updates, going days and sometimes months w/o a call back. Santiago was the asst to Marilyn Fernandez the negotiator and he would screen my calls. I would leave messages and would never call me back.
I left a message one day saying I would like to speak to a supervising attorney and I got Marilyn. A few times I would call and they said they had something from the INS company... Mine not Hertz because they sued my INS company and it was letters they had received in June and I'm calling in Aug and they were now going to send it only because I called! My case just ended they said...
My husband settled w. Our INS company and he received more $ than I did and I went through Larry H Parkers office. My daughter received $300 and this was her 1st accident and we couldn't even get her in the car for over 1 month because she was soooo scared. I went to the chiropractor for over a yr and now my sciatic nerve has been disturbed, and now if i even bend over to pick up my daughter or blow dry my hair my back will go out and i can't move sometimes 2-3 days sometimes 2-3 weeks.
Marilyn's response to that was "wow... That's awful" She spoke to my employer because he needed to write a letter regarding my job duties and told him "I don't know why she couldn't go to work, it seems like she should be able to" Lucky w/that comment I didn't get fired!
Now, I need to sign something and she is avoiding my calls because she doesn't want to give me my check. Which I need the money. No one will take my calls they are avoiding me. I called them because I thought they were going to fight for me and they lied.
They never even filed a lawsuit against "Hertz" the real culprit and so now this big company gets away w/negligence and they get 40% of the $7000.00 that i got.
I am upset and I am disappointed because the money I spent to get my car fixed and painted and the rental that i had to get for 2wks came out of my pocket. I would never ever trust them! They are trully a terrible company to work with.
They called my chiropracter and Marilyn said "Next time use one of our people because they can find more injuiries... The more injuiries the more money... How about I have a back problem for the rest of my life... And if I ever have children it will cause serious stress on my back!!! But hey they got there 40%, i guess that's all that matters!
Steffanee
Lincoln, California
U.S.A.
0 comments