In addition to stating that the co. Got my cc info from someone in my h/h, the letter stated that, "if this information was provided to us fraudulently, then you must prosecute the perpetrator of fraud under the legal limits of the law to qualify for a full refund." It also says that you must get a confirmation number form customer service to return the item for a refund, that it can only be refunded if you can prove it was purchased by fraud or by a mentally incompetent person in your h/h.
I called the number listed and the recording stated I must enter a loan application number to verify my 'account.' I hung up since I was then afraid they'd activate an account via my phone number.
The local PD here called the number again and got a car dealership and a live person finally answered. That person said one of the numbers on the letter was transposed, and gave the correct number to the detective. The detective called that number, and when she asked why notification of the wrong number wasn't provided, the person on the other end put her on permanent hold.
Linda
scardale, New York
U.S.A.
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