I just want to share with readers a clean and quick way I got my refund.
I received my full refund, subject to a 90-day dispute with the credit company. I filed a dispute witn the VISA card company and they conditionally credited my car within minutes.in the meantime they carried on with the dispute process with the merchant.
One has to keep ALL papers such as purchase invoices, relevant pages from the company's website, return carrier invoices, and personal phone records. Prepare and save irrefutable proofs the same manner as in winning in a small claims court. Keep in mind all transactions will be carried out in the mail (or phone) if the credit card company asks for it.
I returned the antenna with the RMA #, and I was told twice ten days apart by Customer Service that the refund was being credited to my card, but it never came. Something was fishy and I had enough of this. So I called up my credit card company.
As it stands I was recently notified by my credit card company 90 days later that the $144.95 credit I received is now permanent.
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