We purchased our home (we bought the shell and have been finishing it ourselves) under the promotion of $1,000 free furniture from Rooms to Go. After the construction manager lied to us and tricked us into signing the tender, Jim Walter claimed that they had made a mistake and we would not be getting the furniture. After months of phone calls, and the threat of a lawsuit, the sales rep who originally sold us the home called with the sad story that she was personally giving us the money out of her pocket.
When we signed the tender, the construction manager told us that this wasn't the "final" tender, just an agreement that everything that they had done so far was ok. We signed it and then all of the construction crews disappeared. The manager actually left the company immediately after we signed the papers. That's why he lied to us, so he could get paid and move on. After several calls and getting the run around for weeks, they finally somewhat finished the job... Or so I thought until I tried to have the home inspected by our county inspector. The framing was not up to code, the plumbing was not up to code (Jim Walter installed the plumbing) and the roof started leaking. We were also promised screens for the windows, which we do not have yet. They used the worst possible lumber to build the decks with and the paint and caulking looks like pure crap. I had to get them to come back to replace a step that one of their guys had accidently sawed half through and just left it as a step.
They also told us, after they had started framing, that they no longer use double windows. They said that we could only get single windows in the breakfast area. We refused and had to fight them on this also. We finally got the windows we wanted, the ones in the plans we originally picked, after more calls and headaches.
There have been so many problems that I'm sure I have not listed them all. This has been the worst experience of my life. These people make their living by lying and being deceptive. This is what they thrive on.
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